Cargolux

Please find below an update in regard to: 

• COVID – 19 Vaccination
• New crew room facilities and crew parking
• V-Day Survey

COVID – 19 Vaccination
In the recent Joint Delegation Meeting with Senior Management on 03 February 2021 the vaccination plan published by the Luxembourg government was discussed. This plan is based on recommendations by an Ethics Committee and currently foresees 6 phases.

According to that plan, Cargolux employees would only fall into phases 5 and 6, similar to other European countries. At the moment the law also only foresees to vaccinate people residing in Luxembourg with the exemption of employees working in the health care sector.

Furthermore, this vaccination plan doesn’t mention “essential workers”. In that meeting it was confirmed by Senior Management, that Cargolux employees should be considered as “essential workers” due to an increased exposure and that Management would continue to lobby the Ministry of Health to become a priority.

At the same time, Management mentioned that any offered vaccination would be on a voluntary basis and that there is no legal ground to force employees to get vaccinated anyway.

However, should there be additional restrictions by foreign governments in regard to entry requirements for crews, e.g. a mandatory vaccination, Management will get in touch with us. 
 
New crew room facilities and crew parking
In the same meeting we also received a brief update on the new crew room facilities at the airport. 

The facilities will be located inside the terminal building on the first floor facing the check in counters. It will consist of 2 rooms; 1 for check in and flight preparation, the other one will serve as a lounge area. There will also be a small changing room but unfortunately, due to limited space available, no storage room for luggage will be available. 

Parking space will be offered at a newly built dedicated staff parking lot next to the terminal building during summer and underground parking during wintertime. 

The briefing packages will still have to be picked up in the container at P7, mainly for maintenance reasons and more printers on site that could serve as back up printers.

Because of a delay by LuxAirport it will take most probably until the end of April until the facility will be available to the crews.

V-Day Survey
In December 2020 we asked you to complete a survey in regard to the bidding and allocation of V-Days for the year 2021 to find out whether the amended bidding and allocation procedure led to a better result than before.

Please click here to see the result of the V-Day Survey. Compared to the previous survey one year earlier we were able to identify the following amongst the participants: 

1. An increase of the average success rate, and
2. An increasing success rate with decreasing seniority. 

It is evident that the amended bidding and allocation process resulted in an improved success rate for pilots with lower seniority, which was the basic idea from the beginning. This is clearly depicted when looking at the trend lines 2020 and 2021 for Captains. The reason why the trend lines for First Officers are slightly different is due to the fact, that the average relative seniority of First Officers, who participated in the survey in their respective group was higher than the one of the Captains.

However, the bidding process and success rate for V-Days is closely linked to the vacation day bidding and hence depends on the number of allocated vacation days. 

We are aware of these problems and as communicated already in our Members Update in November 2020, there is a common understanding between Flight Operations Management, Crew Planning and Pilot Representatives that the vacation day bidding and allocation process needs to be fine-tuned in order to increase the individual success rate and to reduce the outstanding vacation days in the future. A well functioning vacation bidding system should subsequently also lead to a further increased success rate for V-Days.

Please understand that changing a complex system like the vacation bidding could inevitably lead to profound changes that will influence every pilots work-life balance and therefore each step needs to be evaluated very carefully. 

In our last Members Update in January we mentioned the requirement for a joint effort by our members, the Hotel Committee, the Divisional Board and also the Union to tackle the issue of crew hotels that have been unilaterally chosen by management.

Since the publication of our last update, both Unions sent a letter to Senior Management to emphasize the importance to respect the CWA and to involve the Hotel Committee in the selection process. In addition, a letter questioning the necessity to change hotels as a mitigation procedure when predefined trigger levels are reached was sent by the President and Secretary of the Employee Delegation. You can read these letters and the response from the CEO by clicking on the below links:

Letter Unions
Letter Delegation
Answer by the CEO

We are glad to see that in the meantime crew layovers in MIA, IAH and ATL are again planned in our regular hotels which have been assessed and approved by the Hotel Committee in the past.

It is worth mentioning that your effort to file the respective reports when standards were not met or your rest was disturbed played an important role. Thank you very much and please remember; Your voice matters!

Effective 29 January 2021 Luxembourg will implement new rules for persons arriving by air transport (Only!). This applies to all departures to Luxembourg, including those from European Union Member States. It is our understanding that for the time being, members commuting to Luxembourg by commercial airline (if available) have to comply with this requirement. We contacted Luxembourg’s government at the beginning of this week, explaining the situation of our members, who commute to Luxembourg from other countries, highlighting the need for adequate exemptions.

Exempted from this new rules are crew members on duty and persons entering the Grand Duchy of Luxembourg by car or train.

Follow this link for a more detailed explanation.

We have updated the information available effective 22 January 2021. The updated list is available on here. We expect that the requirements and limitations will most likely be changed in the coming days following the meeting of the EU states late last week.

Below are some highlights, details can be found here.

Belgium
Belgium recently changed the regulation regarding travel abroad. However, there are exemptions for essential workers, which should be applicable to transport staff e.g., pilots.

France
France is introducing new PCR test requirements for persons entering the country. It is not clear at this point in time, if there will be exemptions for persons transiting France, e.g., from Switzerland to Luxembourg. We expect an exemption, as apparently exemptions are planned for cross border workers. Once this has been verified, the information will be updated.

Germany
A new federal regulation regarding registration and testing requirements when entering Germany CoronaEinreiseV is in force since last week. Some exemptions for Crew Members, cross border workers and persons transiting Germany exist. Due to a possible increase in inspections by the federal police (Bundespolizei) it is recommended to check what may apply in your individual situation.  

Please note, that the new federal regulation is in addition to the quarantine regulation published by the 16 German states (Bundesländer), which remain equally applicable governing the state own quarantine requirements. Some of these state regulations, e.g., for North Rhine-Westphalia have been updated recently, possibly affecting pilots residing in this state. We expect that more states will amend their regulations as well.

Luxembourg
While until now no restrictions are in place for Luxembourg, this is most likely to be changed following the meeting of Luxembourg’s government next week Monday. We will update the information for Luxembourg once these become available.

In any case it will be the responsibility of the individual pilot to be aware about the applicable regulations and decide whether an exemption is applicable for your individual situation.

Social Media in times of a pandemic
When positing on social media please consider the audience which could read your posts. We are aware of one case in which a pilot was contacted by the local health authority by email. Until today it could not be verified how the authority got hold of the pilot’s private email address. It can not be ruled out that social media somehow played a role.

We hope you had an enjoyable festive season with your loved ones or colleagues down route and a good start into the new year.

2020, a year that we will certainly remember for many reasons, was dominated by the COVID-19 pandemic and its implications not only on our private, but also our professional lives. What initially seemed to be a supposedly isolated threat led to the cancelation of all layovers in mainland China, the implementation of protective measures and procedures to reduce the risk of getting infected. However, the situation changed quickly and soon we have been faced with many more restriction, including the fierce requirement of in-room confinement during layovers. 

Whilst the first vaccines have been rolled out and made available to the public, it is obvious that we will have to deal with the current situation for quite some more time until we will be able to enjoy “normal” layovers again. Cargolux pilots have shown a tremendous performance and resilience in these difficult times and once again proved their true value to the company. Unfortunately, management needs to be reminded over and over again of this fact. 

What else happened in 2020? The new off day scheme was introduced in January and it turned out to be well-received by our members. In July 2020 the new CWA provisions covering flight time limitations for Standard and Augmented Crew operation came into effect. This marked a huge step towards fatigue mitigation and was put to the test in a dynamically changing operational environment caused by numerous restrictions due to COVID-19.

In 2021 we will continue to focus on the correct application of the CWA as well as ongoing issues in the day-to-day operation, e.g. crew hotels. The last vacation bidding for 2021 revealed some issues in the process and together with Flight Operations Management and members of the Crew Planning Department we will analyse ways to improve the situation. 

In recent months we experienced a practical drift away from some provisions of the CWA as Crew Control more often seems to take certain flexibility offered by the pilot community as granted, which is being reflected in their scheduling practice without even asking the concerned pilot. 

Therefore, we encourage you to familiarize yourself with the CWA 2020-2022 and to also read our “Know Your CWA 2020” series. Know your contract and decide consciously when deviating from it.

Remember: We can negotiate conditions, but you have to enforce them!

Please find below an update on: 

• Hotel Accommodation 
• Profit Share
• Cargolux Divisional Assembly 2021

Hotel Accommodation
Our experience in 2020 has shown that the standards of our hotels are slowly but steadily being challenged. Whilst it is understandable to a certain extend that hotels had to be changed fairly quickly and many hotels still are closed because of COVID-19, it is not acceptable that these decisions in some cases were taken without involvement of the Hotel Committee. We continuously remind management of their obligation to honour internal policies, yet this isn’t always the case. 

In this context we would like to remind you that in the case that your accommodation does not fulfil the requirements of either the Hotel Policy and the CWA or your rest is in some way compromised, there are a couple of options you need to do. 

• First, carefully evaluate your fitness to conduct your next flight. It is absolutely essential that you are well rested before commencing any flight duty. If in doubt do not hesitate to request a quieter room, potentially requiring additional rest which may delay the departure accordingly. Please don’t forget to inform all your colleagues and the local station. Make sure to file a fatigue report and send a copy to cvhotels@alpl.lu.

• If the hotel has deficiencies of the standards as laid out in the Hotel Policy and also in the CWA 2020-2022, please file a VR and send a copy to cvhotels@alpl.lu.

Without a copy of the reports you submit, the Hotel Committee has nothing in their hands to follow-up these complaints with the company. Therefore, please take the time and always write a report and send a copy to the Hotel Committee as well.

The Hotel Committee is fulfilling their obligation as laid out in the Hotel Policy at its best to select and propose contracted hotels. It is unfortunate however, that this process occasionally still is ignored by Procurement Management and that the well-functioning of this collaboration is undermined by lack of transparency and poor communication from management side. 

Many have asked the Hotel Committee to identify hotels, which were not approved and not suggested as per the hotel policy and the CWA. To answer this question, we have to distinguish between government-imposed hotels and untransparent management decisions. 

BKK, HKG and SIN are known examples of mandatory accommodations. We are at least glad to see that overall, the “first in, first out” principle is respected, and the layovers are in general rather short. It is also good to see that the company, should conditions deteriorate to unacceptable levels, acts quickly to change layover destinations accordingly, like it just happened in SIN. The unpleasant examples for various reasons (e.g. location, unsafe environment, noise level, lack of nutrition) regarding unilateral management decisions are the current hotels in: SEA, LAX, DFW, JFK, MIA. Previous unilateral changes in ORD, DFW and ANC resulted in significant challenges and required us to try to mitigate certain deficiencies and ultimately the need to move again. Examples of successful changes in the past were IAH and KUL. 

Unfortunately, to ensure that the CWA and internal policies are respected, it will require a joint effort by you, our members, the Hotel Committee as well as the Divisional Board and finally the Unions, which we decided to involve trying to solve this pressing issue.  

Profit Share
We have been approached by some members regarding a rumour related to an alleged change of the Luxembourg’s taxation law for profit share schemes. This rumour is based on at least one article published on the internet already last year, which may give the wrong impression that the expected profit share for 2020 may be capped.

Without going into details, we would like to clarify, that the rumour is not correct and that the profit share formula agreed in the Collective Work Agreement is not affected by Luxembourg’s budget law for the year 2021. However, the 2021 budget law foresees an option for companies to provide a bonus system to their employees, which is tax deductible for the company and the employees who benefit from such a new scheme. 

Again, this is an optional new scheme, which does not negatively affect any existing profit share or bonus schemes, like the one stipulated in Art.13.4. of the Collective Work Agreement.

In order to clarify another rumour, we also would like to confirm that management NEVER approached the Unions with the suggestion to cap or reduce the profit share for 2020 and in return extend the current CWA beyond 2022. Besides, we would never agree to such a major concession without consulting our members first. 

Cargolux Divisional Assembly
In spring 2021, the next Cargolux Divisional Assembly will take place. After the regular two-year term also a new Cargolux Divisional Board will be elected at this assembly. Potentially, not all members of the board will stand for re-election, hence we would like to ask you to consider becoming a candidate for the election of the new Cargolux Divisional Board. If you are interested and want more information about the work of a board member/pilot representative, please send an email to cvboard@alpl.lu.

A separate invitation including more details and the agenda will be sent in due time.

In order to address the issues with allocation of V-Days (formerly known as “VOFF- Days”) in 2020 we agreed with Management to amend the allocation process for V-Days for 2021.

As the V-Days for 2021 have been published by now and in order to get a clear picture of the situation and compare the allocation of V-Days for 2021 with the allocation for 2020 to validate the changes made to the allocation process, we kindly ask you to complete a short survey.

Press on the button below or follow this link to access the survey. A short explanation of the survey data entry page can be found here.

Today it is our sad duty to remember all those who lost their lives in what has been so far the only fatal aircraft accident in Cargolux’s 50-year history.

In the afternoon of 01 December 1970 Captain Ómar Tómasson, First Officer Birgir Örn Jónsson, Flight Engineer Stefán Ólafsson andFlight Mechanic and Loadmaster Jean-Paul Tompers departed Luxemburg Airport for Hamburg in Germany piloting one of Cargolux’s first Canadair CL-44J aircraft registered TF-LLG.

In Hamburg 27,5 tons of food supplies were loaded on behalf of the International Red Cross. These supplies were to be flown to Dhaka, Bangladesh, to help victims of flooding caused by cyclone Bhola. A refuelling stop was made in Tehran, Iran, from where the aircraft departed at 01.30 UTC on 02 December to its final destination Dhaka. At approximately 10.00 UTC, the crew lost control of the airplane while on approach to Dhaka-Tejgaon Airport. The CL-44 crashed into farmhouses, killing three persons on the ground and the entire crew on board.

The accident investigation identified as probable cause that the hydraulic gust lock system was activated in flight, causing the flight controls to lock. It was speculated that hydraulic back pressure had built up caused by a malfunctioning switch valve when hydraulics where armed on descend.

In the last 50 years the airline industry and Cargolux have come a long way. Improved aircraft systems and pilot training together with safety management systems played an important role in increasing flight safety, consequently reducing the number of fatal accidents in the industry, with the result that the tragic accident of 1970 remained so far, the only fatal one in Cargolux’s history. 

While we celebrate the 50^th anniversary of Cargolux amid the biggest crisis of the global airline industry and its impact, we shall not forget the importance to continuously strive for the highest level of professionalism to do what is necessary to mitigate risks in our operation.