With this member update we would like provide you with information on the following topics:
- Roster Changes affecting Off Days and/or Vacation
- PBS Working Group
- MedAire Crew Support
Roster Changes affecting Off Days and/or Vacation
It has recently come to our attention that Crew Control has issued roster changes that resulted in crew members being scheduled to return during their A/B Days or Vacation. In these situations, the changes were presented to pilots as an “irreversible act” or a “new reality”, rather than first seeking and obtaining the colleague’s consent. We remind you that, under the CWA, such changes explicitly require the consent of the affected pilot. Implementing them without consent is not in compliance with the agreement and does not have to be accepted.
Every pilot has the contractual right to a CWA-compliant roster. This includes being returned to home base in time for vacation or A/B days, excluding „delayed arrival at home base“ as defined by the CWA.
We would like to stress that these rights apply equally to all colleagues, including those who are new to the company or still within their probation period. No pilot shall be compelled to accept a roster change that contravenes the CWA or that has not been properly discussed and agreed to.
We have raised this matter directly with CPO and we kindly ask you to notify us promptly if such a situation arises in your roster. Please provide details via email to cvboard@alpl.lu.
Your reports are an important contribution to ensure CWA compliance, particularly as we approach the busier season of the year.
PBS Working Group
In the most recent PBS Working Group meeting we have been provided with the statistics of the October roster.
It’s very encouraging to see that overall success for getting “at least one off-day bid” remains strong, well over 90%.
For the first time, we can also provide data on Priority 1 (P1) Off Time Bids:
- Captains: 85% of viable P1 Off Time Bids were granted.
- First Officers: 80% of viable P1 Off Time Bids were granted.
The difference in success rates between Captains and First Officers might be due to our newer colleagues who are still learning the complexities of the PBS system.
Despite these good numbers, we need to highlight a critical issue: 15% of all Off Time Bids were non-viable.
This means those bids had no chance of being granted. We strongly urge everyone to pay closer attention to how you place your Off Day Bids to maximize your success.
The most common reasons for a bid being marked as non-viable include:
- Incorrect Structure: Trying to bid for too many OFF days in a short period (e.g., requesting 7 off-days within a 3-day calendar window).
- Conflict with Pre-allocated Events: Requested OFF Days overlap with pre-allocated Training or Vacation without the necessary waiver being selected.
- Conflict with Assignments: Requested OFF Days overlap with an already pre-assigned trip.
Please also consider that V Days count as your A Days. Therefore, if you have four or more V Days allocated in a roster period, you should not bid for any additional A Days.
Furthermore, the scheduling software currently only approves requests for overlapping Off Days of more than two days into the next roster, if these days close a gap to e.g. already allocated vacation days.
We encourage you to explore the PBS system in detail to take full advantage of its capabilities. To assist you in doing so, a series of tutorial videos is available in the dedicated PBS section of the ALPL website.
Please don’t hesitate to reach out to us for guidance! If you have any questions or would like advice on how to best place a bid, contact us directly at cvboard@alpl.lu.
MedAire Crew Support
We’re glad to hear that the MedAire Crew Support is working well and that the feedback has been excellent!
As a reminder: If you use MedAire Crew Support and are unable to perform your next duty, you must still inform Crew Control as soon as possible. MedAire does not pass this information on to the company.
Also, please note that the Station Information in the Content Locker may contain outdated contact details for medical assistance while on a trip.
Always use the dedicated telephone number printed on the back of your Cargolux badge for MedAire contact. This number was also highlighted in the CPO update on 22.08.2025.
For more details, please check the Content Locker under 15. Health and Safety Information – MedAire Crew Support.
In a second step, MedAire Crew Support will be made available inflight to provide assistance for medical emergencies during a flight. The CPO will communicate full details to all pilots once this important enhancement is established.


