artur.kurkowiak No Comments

Hotel Committee Update – October 2025

Hotels

DWC

As of the 1st of August, we moved to the InterContinental JBR. The hotel is located on the Marina side and should therefore give improved noise protection. Allocation of higher rooms, away from the noise as part of the contract but subject to availability should also mitigate this issue. The new location remains still within walking distance of the beach area. We value your feedback regarding this change.

CGK

Due to security concerns the company was forced react, resulting in another change of crew hotel moving again closer to the airport. Therefore, the Swissotel has been selected as the new crew hotel which started already on 1st of September. The hotel has been inspected and deemed suitable by the Hotel Committee. While it is difficult for us to leave the Shangri-La, we remain confident that the new hotel and the area around will be perceived positively. When the security situation allows, we will consider promoting a move back to the Shangri-La.

Catering

HKG

After a further delay we have a new Catering provider ex HKG since the 15th of September. The Catering Committee as well as available colleagues on layovers had been invited for a tasting. We appreciate to have been included into the menu selection and hope that you appreciate the changes. Needless to point out that as it is a new provider there might be some starting difficulties, therefore we need and appreciate your feedback.

Mug and cutlery

As of August the Cargolux branded cutlery set and mug has been available for collection. Each crew member can collect his/her set from the HQ reception desk or the Moxy Hotel Reception. So far 500 sets have been collected by our colleagues. Cleaning can be done with suitable cleaning wipes before and after use. These wipes have been supplied to all aircraft. We hope you enjoy your new set as it is supposed to reduce waste and to increase the overall experience.

Catering app

This project is still in progress and, according to Travel Services, is expected to go live in Q1 2026. We sincerely hope this will increase the overall catering experience.

Survey

The department of Travel Services launched their yearly catering and hotel survey. We would like to encourage all crew members to participate in this survey as this will give us a better overview of overall satisfaction. A dedicated part on hotels has been added this year. Deadline for completion is 10th of October.

Michael Kaiser No Comments

Members Update – September 2025

As the summer season concludes, we hope you had the opportunity to enjoy quality time and a well-deserved vacation with your loved ones. This member update is designed to provide you with important information on two areas: 

  • PBS
  • Possible Ramifications of a Driving Under the Influence (DUI) incident 

PBS
We continued to meet with the PBS Working Group and it’s promising to see that the success rate for at least one off-day bid granted has stabilized well over 90% for Captains and First Officers. The statistics only considers viable bids and given the fact that still 10% off all recorded bids are non-viable, the perception on the line with some colleagues might be different.

Having said this, we recommend getting in touch with us if you are unsure about how to place a specific bid or simply would like to understand why your bid wasn’t granted. Over the last few months, together with crew planning we were able to improve the bidding success for some colleague who approached us or even identified minor technical issues within the software that will be corrected. Without their feedback we would not have been able to do so.

Thus, if you have questions concerning the PBS don’t hesitate to get in touch with us via cvboard@alpl.lu

Possible Ramifications of a Driving Under the Influence (DUI) incident
A warm summer evening, nice company, good music and a few drinks can be the recipe for trouble if you decide to drive home with your own car.

Regardless of whether it occurs during private time, such an event poses significant and complex challenges for a pilot holding an EASA license. It is not an isolated legal matter but a fundamental issue that touches upon a pilot’s integrity, professional judgment, and aeromedical fitness.   

The incident can trigger mandatory reporting obligations to the pilot’s licensing authority and lead to a re-assessment of their medical certificate. The aeromedical assessment is a central part of this challenge, as a DUI is treated as a potential symptom of an underlying medical condition. It can trigger a detailed review of a pilot’s overall fitness to fly by an Aero-Medical Examiner (AME).

Beyond the medical certificate, a DUI conviction can have immediate and severe professional consequences by impacting a pilot’s ability to hold an airport ID card. Many aviation security programs include a list of “disqualifying convictions” that can prevent an individual from passing a mandatory background check and gaining the necessary airside access required to perform their duties. These convictions are selected based on criteria that include integrity, trustworthiness, and susceptibility to coercion. This means a pilot could technically hold a valid EASA medical certificate and a pilot license but be rendered professionally unemployable if they are unable to obtain or maintain their airport ID card.

The risk isn’t worth it – always take a taxi!

artur.kurkowiak No Comments

Hotel Committee Update – June 2025

We are pleased to share the latest developments from the Hotel Committee:

Catering:

Catering App Development:

The Catering App project is steadily progressing. A key challenge at present is integrating Etravel into the platform, which has introduced additional technical complexity. While we recognize the intent to enable broad participation, we continue to advocate for prioritizing crew members due to the high level of usage. Although not yet resolved, it is encouraging to see this issue receiving active attention.

Catering Tasting – July:

We are happy to be invited again for the upcoming Catering tasting at LUX Catering to give recommendations for the winter season. 

Additionally, it is now common practice for Committee members—or in their absence, flight crew members on layovers—to participate in tastings at outstations. This is a much-appreciated step toward incorporating crew feedback and improving the overall catering experience. 

A positive impact from this collaboration is very well observable.

Further stations for an upcoming Catering review are: XMN, HSV, DWC, SIN and ANC.

Aircraft Compartments:

A project will also commence in coming months to review the compartment structure in both, the 747-400 and 8F. The Catering team is currently looking at options to build in a box system, allowing caterer to place individual catering items into designated compartments. This will assist to reduce the usage of single use plastic and the extensive use of carton packaging.

Catering Audits:

You will see more often now that the team from Travel Services will come onboard arriving flights in LUX to evaluate the remaining load of catering and beverage to assess the situation from various uplift stations. Feel free to have a quick chat with them about your catering experience on your flight. This will help them to have firsthand feedback on the catering quality and improve the quality and variety during the menu reviews.

HKG:

The new catering provider has been confirmed and we expect service to commence as of AUG. This comes after the resolution of several internal roadblocks, primarily around data protection regulations and legal agreements. We appreciate everyone’s patience during this lengthy process.

Cutlery and mugs:

It was originally planned to provide crews with personalized cutlery and mug sets for both sustainability and comfort. Unfortunately, a printing error delayed delivery—while unintentionally entertaining, “Cargoluq” was not quite the branding we had in mind, except maybe as a „Collector’s edition“😉. A corrected version is on the way and will be delivered shortly. You will be informed about where and how to pick up your set in due time.

Hotels:

DWC:

Effective 01 August, crew accommodation will move to the InterContinental JBR. We hope that the location offers improved noise protection while staying in the lively and affluent JBR area and maintaining an adequate level of comfort for our crews.

IAH:

A noticeable price increase at our current IAH accommodation has triggered a required market comparison. 

While cost assessments are underway, we are mindful of feedback indicating a strong crew preference for the Woodlands. A hotel inspection trip is being arranged to evaluate alternatives. We remain confident that our final recommendation will be well-aligned with crew needs.

HSV:

Following recent renovations at the Westin HSV, Travel Services has requested your feedback on the updated experience. Please share your impressions to help us assess whether the hotel continues to meet our standards for sutability and comfort.

DFW:

Due to extensive and unforeseen additional construction taking place at our current contracted crew hotel, the Westin Galleria, we moved back to the Renaissance hotel until further notice. We are aware of the fact that crew perception of the Westin was not ideal and consider recommending contracting the Renaissance hotel yet again.

NBO:

Our collegues from Cargolux Italia have kindly inspected the „Argyle Grand Hotel“ in Nairobi. The suitability was confirmed, the move commenced and it was agreed that the hotel will also be used for CV crew members having layovers in Nairobi.

The location of the „Argyle“ constitutes a compromise of not being an airport hotel while a move to the downtown area is still impossible due to security risks.

Travel:

MyIDtravel

We are happy to announce, that Air Serbia will be included into MyIDtravel as of the 20th of July.


For any additional feedback or to submit your reports, please contact us at cvhotels@alpl.lu.
With kind regards,

Your Hotel Committee

artur.kurkowiak No Comments

Members Update – June 2025

Following the election of the new CLX Divisional Board in May, we held our first Board Meeting to welcome the new members, allocate responsibilities, and discuss ongoing key topics. Below are the highlights and important reminders for you:

  • PBS Working Group: Progress & Key Insights
  • Additional Fatigue Reporting Forms – Every Report Counts
  • ECA Defensive Flying Checklist
  • Demonstration on 28 June 2025

PBS Working Group: Progress & Key Insights

Our ongoing work in the PBS Working Group continues to give us valuable insight:

  • Success rate is on an upward trend (at least one Off Day Bid granted).
  • Some small software bugs were identified and resolved in-house, based on your feedback to us or directly to Crew Planning.
  • Still, roughly 10% of all bids remain non-viable. Please ensure your bids do not conflict with pre-allocated trips, vacation, or ground duties. Make use of dedicated waivers as necessary.
  • Bid Priority Levels are commonly misunderstood. As explained in our tutorial videos, which you can watch on the ALPL website in the dedicated “PBS” section, the software ranks bids by priority:
    • P1 bid has higher priority than P2P3, or P4 bids.
    • Lower priority bids are not alternatives to P1 bids with the same priority as P1 – they are processed by the software with a lower priority.
  • Often, P1, P2, and P3 bids can be combined into a single, well-structured P1 bid, which greatly improves your success chances.
  • Always reorder your bids by importance – put your most important one as P1, and avoid gaps between e.g. your Off Day bids and your Standing bids.
  • Based on the gathered information, we will prepare a new video to address common misunderstandings and provide guidance on optimizing your bidding strategy.

Additional Fatigue Reporting Forms – Every Report Counts

We would like to remind every colleague of the importance of filing Fatigue Reports.

  • The main Fatigue Report shall be used if you ask for more rest or if you experience any level of fatigue during the rotation.
  • The additional Top of Descent Report should be used ideally on every flight to report self-assessed fatigue level by using the KSS scale from 1-9.
  • The additional Controlled Rest Report should be used whenever you took a nap on the flight deck to mitigate fatigue. In such case, also submit a Fatigue Report.

It is important to know that every crew member should submit their own individual Fatigue Report and not on behalf of the whole crew.

These reports are critical for identifying fatigue hotspots and extremely important in supporting our FSAG Representatives when discussing and pushing for meaningful mitigations.

Furthermore, this is a quick and effective way to provide feedback to Cargolux and helps the ASD gather valuable fatigue data across the network.

ECA Defensive Flying Checklist

Due to “more flights, tighter schedules and fewer buffers“ within the industry, the European Cockpit Association has published a checklist that can be used by commercial pilots as a guideline for navigating through this challenge and we believe it is a useful tool. Please find the link below:

Demonstration on 28 June 2025

We encourage all members to join the LCGB and OGBL demonstration to voice our concerns regarding the current government policies:

  • Location: Luxembourg City
  • Time: 11:00 AM
  • Let us stand together – loud, peaceful, and determined!

Your presence matters. Let’s show unity and strength!

artur.kurkowiak No Comments

Cargolux Divisional Assembly 2025 – Screencast

A recording of the Divisional Assembly 2025 is available.
We encourage everyone, who was not able to attend the assembly on 07 May 2025 to watch this screencast. The main agenda items in this assembly were:

  • Summary of the Division´ s activities including future challenges
  • Forecasted financial plan for the year
  • Election of a new Divisional Board
  • Miscellaneous
Michael Kaiser No Comments

Members Update – Additional Fatigue Report Forms

On 14th April 2025, the Cargolux Aviation Safety Department (ASD) issued a Safety Bulletin, in which two additional Fatigue Report Forms are introduced.

The ALPL Divisional Board encourages every pilot to participate and make use of these forms, preferably on every flight. 

As explained in the Bulletin, it is potentially a fast and easy way for pilots to give feedback to Cargolux and to enable the ASD to collect more data related to fatigue on our network. We expect that it will contribute to accurate data and a more proactive way in generating better pairings regarding fatigue mitigation.

While the feedback concerning your self-assessment at TOD will be important, particularly the amount of Controlled Rest used on our flights will be valuable information and the form can easily be filled out during the flight after making use of the Controlled Rest.

In our recent series of videos on “Pilot Fatigue – Fatigue and Performance” we attached a document from the Flight Safety Foundation on Controlled Rest on our website. Please click on the link below to read this document.

Flight Safety Foundation – Controlled Rest

In this context, please note that:

“CR on the flight deck is a short sleep opportunity, defined by ICAO (2015) as an effective mitigation strategy to be used as needed in response to unanticipated fatigue experienced during flight operations. It should not be used as a scheduling tool (more details on page 3). Please note the difference between Controlled Rest and In-Flight rest where we use our bunks.”

EASA is currently looking at the effectiveness of the FTL’s in the EU and their recent survey on Controlled Rest (CR) showed the following results:

  • CR was used in 27.1% of the flights
  • Highest prevalence during long and medium haul
  • Mostly during night flights and early starts
  • Pilots who take CR fall asleep 65.9% of the times
  • Mean duration of the CR sleep was 24.1 minutes
     

Please note that these additional reports do not substitute the required Fatigue Reports as per OM-A 11.2 “Reportable Occurrences”, whenever you experience fatigue impacting or potentially impacting your ability to perform your flight duties safely. This also includes Controlled Rest on the flight deck when used as a fatigue mitigation.

Furthermore, please ensure that the IQSMS App on your company iPad is updated to the latest version to access the additional forms. We also recommend opening the App before each flight so that all relevant flight data is already available and pre-filled when you open the form in-flight. This will help reduce your workload.

If you have questions, don’t hesitate to send an email to cvboard@alpl.lu, and remember that we as pilots must contribute to the reporting system.

Thank you very much!

Michael Kaiser No Comments

Preferential Bidding System (PBS) – Improving Bid Success Rates & Reducing Invalid Bids

In our ongoing efforts to help improve bid success rates and minimize invalid bids, please note the following procedures for handling special situations or roster changes occurring after the bidding deadline but before roster publication:

1. SIM Changes
If a SIM session is either preallocated or rescheduled and conflicts with your bid:

  • Inform Kevin Lehmann (Kevin.Lehmann@cargolux.com) of the conflict kindly requesting a rescheduling of the SIM event or GTR.
  • If a resolution through Kevin is not possible, submit an updated OFF day bid per mail to Crew Planning (Crewplanning@cargolux.com).

2. Overlapping Trip Occurs
In case a trip changes overlapping into the next month creating an inefficiency or a collision with your existing bid:

  • Contact Crew Planning and submit an updated OFF day bid.

3. VIP/Special Requests
For any unique personal needs or special requests related to your bid:

Ideally, these requests should be submitted in a timely manner. Amended bids sent up to about one week before roster publication are more likely to be accommodated by Crew Planning.

By following these steps, we hope to be able to contribute to a smoother bidding process and better outcomes for all pilots.

Floating Off day requests: Please ensure that your request encompasses the whole timespan which in the Off days are supposed to be in. It can never be shorter than the amount of consecutive days requested. 

Thanks for your understanding.

Michael Kaiser No Comments

Hotel Committee Update – March 2025

We would like to inform you of a change in the composition of the Hotel Committee (HC). After six years of dedicated service, Jonas Hindersin has stepped down from the committee. We sincerely thank him for his valuable contribution and commitment throughout the years!
 
At the same time, we are pleased to welcome the following colleagues who have recently joined the HC:
 
   •          Julie Gangolf
   •          Frederick Bruyninckx
   •          Luca D’Ambrosio

 
The current Hotel Committee members are:

   •          Ingo Schuster (Chairman)
   •          Tobias Woll
   •          Oliver Eichhorst
   •          Marcel Knapp
   •          Arnout Seynaeve
   •          Gerald Hulpiau
   •          Gil Jacobs
   •          Max Belloto (ICV)
   •          Julie Gangolf
   •          Frederick Bruyninckx
   •          Luca D’Ambrosio

 
Together we shall continue to ensure to safeguard and reasonably improve our Catering, Travelling and Accommodation conditions.
 
Hotels
We’ve received positive feedback on the recent changes in SEA – thank you! 
 
The transition in ORD has now begun. 
 
HSV: The renovations of the Westin are complete and we will move back to the regular Westin as of 01APR2025.
 
As always, your feedback via mail to cvhotels@alpl.lu is appreciated to help us further improve. 
 
Catering
Pilot representatives have again been invited for a tasting session ex LUX. Changes to hot meal options are being implemented – for example, the chicken burger has been removed due to negative feedback during the Catering survey. We are also introducing clearer meal categorization:

   •          Vegetarian
   •          Vegan Gluten-Free Non-Lactose
   •          Gluten-Free Non-Lactose

Please update your preferences in the system once these options become available per mail to cvcatering@cargolux.com
 
Unfortunately, the Catering App is still pending but we’ll keep poking.
 
Travel
Upon request of Travel Services, here‘s a friendly reminder: No person under the age of 18 is allowed to travel without supervision. Please note that operating or positioning crew may not act as supervisors.
 
We’re also happy to share that HKG Airlines has been added to myIDTravel. Thanks to Travel Services for making this happen.
 
Thank you for your ongoing support, wishing you safe travels and comfortable layovers.

Michael Kaiser No Comments

Members Update – February 2025

Please find below an update on the following topics:

  • Adjustment of duty hours overtime threshold for part time pilots 
  • Reminder: New procedure regarding sick notes 
  • How to switch funds for savings and employer contribution for SwissLife 
  • PBS Working Group

Adjustment of Duty hours overtime threshold for part time pilots
We are pleased to announce that, after identifying a technical issue that prevented the correct adjustment of the monthly overtime threshold for part-time pilots in the past, we have now worked with management to implement a proper solution.

Rather than simply applying the part-time factor to the standard 173 duty hours per month, the threshold will now be reduced by a fixed number of duty hours per XPA day. This method ensures the same result as applying the part-time factor while accounting for the various part-time schemes available. Scheme C (full roster off) remains unaffected by these changes.

Additionally, any missing overtime will be recalculated retroactively from January 2020 and paid out as soon as possible. Please note that this adjustment applies only to the duty hours threshold and does not affect the overtime threshold for block hours, which remains unchanged.

We would like to remind you to be vigilant and report any observed irregularities to us as soon as possible. This issue could have been identified a lot earlier but thanks to three of our members this was done at least in 2023/2024.

Reminder: New procedure regarding sick notes
This is a kind reminder that since the 4th of December 2024 it is not possible anymore to send your sick note to the CNS via email. 

Latest before the end of the 3rd working day of my absence from work you have to send your certificate of incapacity of work to the CNS, by using either of the following options:

Online:
Complete the form on the CNS website and upload your sick note. 

By post:
To the following address:

CNS
Indemnités Pecuniaires
L-2980 Luxembourg

With regard to the requirement to send a copy of your sick note to Cargolux, nothing has changed.

How to switch funds for savings and employer contribution for SwissLife
Occasionally we still receive questions regarding the recent changes in the SwissLife supplementary pension plan. 

As a reminder, we now have the choice to invest the contributions in 2  ETFs, which in the past had a higher average performance in the financial market over a longer period of time compared to the other available funds Please note that this is not a financial advise.

One of our members was kind enough to provide us with an extensive guide on how to change the allocation of the employer contribution and the already existing savings. The document is available in the members area of the ALPL website and can be found here.

PBS Working Group
In our last PBS working group meeting we received a presentation of the FEB bidding results, the first month where the new bidding options have become available. The results improved compared to previous months. Roughly one third of the bids included a waiver with roughly two thirds of them being granted, which means that this is already a good result.

Currently we are observing a perceived reduction in bid success rate indicated through the number of colleagues reporting their discontent. We got confirmation that due to high demand and school holidays in beginning of March (too many colleagues requested the same time period off) it was a challenging roster to produce. Something that we could already see in previous years.

Another challenge that Crew Planning is facing now is an unexpected significant extension in calculation time to produce rosters. Until now, several „runs“ aimed to improve the global bid success rate while ensuring that flights are covered. During this calculation time whole AIMS is put in a „freeze mode“ preventing Crew Control and Network Planning from making inputs or any changes. Therefore, this time is limited to one working day. Now, due to the added complexity a calculation run takes around 5 to 6 hours instead of roughly 1 to 2 hours, a situation which nobody could anticipate before and requires a solution. In other words, whilst in the past Crew Planning could optimize the bidding success via several runs to achieve the best result, this is currently not possible due to the time constraint. Thus, at the moment they cannot confirm whether the produced roster already is the best solution. 

We would like to ask you to submit your non granted bids to us (cvboard@alpl.lu) so that we can either identify and address potential system flaws or provide guidance in case of individual unsuitable bidding strategy. Particularly non granted bids from high seniority colleagues can give us a good picture.

As mentioned already, it will require several months to collect data and analyze the system performance of the new PBS compared to the old system. February is only a snapshot, and we will see the statistics of the March and April roster in the next PBS working group. 

Michael Kaiser No Comments

Members Update – January 2025

Please find below an update on the following topics:

  • Global Pilot Survey
  • Duty-Free Allowances for Airline Crews
  • Social Parameters Luxembourg 2025 

Global Pilot Survey
The Western University, in partnership with IFALPA, is conducting a Global Pilot Survey. You are kindly invited to participate and leave your input to help shaping the future of the global pilot agenda. Please click on the provided links below:

FULL Version (15-20 min) for a complete picture:
https://uwo.eu.qualtrics.com/jfe/form/SV_5d6WiZ7AKYPfiWW
The password for the survey is: vffd24

Short Version, if time is tight – every response counts:
https://uwo.eu.qualtrics.com/jfe/form/SV_87cwk45AswwTmbI
The password for the survey is also: vffd24

Duty-Free Allowances for Airline Crews
We reached out to Luxembourg customs for an update regarding the Duty-Free Allowances and received the following limitations for the import of goods into Luxembourg.

1. Goods Imports (Personal Purchases)
Airline crew members can bring up to €150 worth of goods (or the equivalent in other currencies) for personal use. This typically covers items such as clothing, electronics, souvenirs, and other personal purchases. The key point here is that the goods are for personal use, and not for resale or commercial purposes.

2. Tobacco Products
Tobacco allowances allow crew members to bring a specific amount of tobacco products without paying additional taxes. The following limits are common in many countries:

  • 40 cigarettes
  • 20 cigars
  • 10 cigars (cigarillos)
  • 50 grams of loose tobacco

3. Alcoholic Beverages
The duty-free allowances for alcohol vary depending on the alcohol content and type. The typical limits are as follows:

  • 0.25 liters of alcoholic beverages with an alcohol content higher than 22% (e.g., spirits such as whiskey, vodka, rum).
  • 0.5 liters of alcoholic beverages with an alcohol content of 22% or less (e.g., liqueurs or lower-alcohol wines).
  • 1 liter of wine (including champagne and sparkling wine).
  • 4 liters of beer.

These allowances are usually designed for personal consumption and cannot be resold. In some cases, customs officials may ask crew members to prove that the alcohol is for personal use, especially if they are carrying large quantities.

These limits can be found at Règlement grand-ducal du 1er décembre 2008 concernant les franchises et exonérations de la  taxe sur la valeur ajoutée accordées dans le trafic international de voyageurs en provenance ou à destination de pays tiers article 5 and 8.

Social Parameters Luxembourg 2025
The LCGB has published the Social Parameters for 2025. These include minimum wages, family allowances, information about health insurance and pension. 

Click here to read the leaflet. More information can also be found on the LCGB website