As 2025 draws to a close, the entire ALPL Cargolux Divisional Board wishes you and your loved ones a joyful Holiday Season and a happy New Year!
We would like to take this opportunity to reflect on the past year. In February, the new PBS options were implemented, and it has been encouraging to see a steady improvement in individual success rates. We recognize that the introduction of the new PBS in 2022 had a significant impact on quality of life and off-time requests, creating a clear need for refinement. The system’s complexity, technical hurdles, and reliance on third-party providers have been challenging for everyone involved.
While not every off-time request can be fulfilled, the combination of tutorial videos, inflight briefings, and individual coaching has led to better results and a deeper understanding of PBS across the community. The system remains imperfect, but we are committed to making continued improvements through the PBS Working Group. Your feedback plays a vital role in identifying technical issues or patterns that hinder the pilot community, and we sincerely appreciate your contributions.
In May, elections for the Divisional Board took place. Following changes to the ALPL statutes in 2024, the Board has expanded from seven to eleven members. This expansion allows us to distribute the workload more evenly and improve succession planning. The term has also been extended to four years (2025–2029), aligning with the Cargolux Delegation’s term. A larger team naturally brings more perspectives and lively debate – but this diversity of experience and fresh ideas ultimately enhances pilot representation.
However, our work is only possible thanks to your ongoing support and engagement. You, the members, are the backbone of our efforts and it is encouraging to see stable membership levels, as we welcome new hires taking the place of those who have retired or left for personal reasons.
Finally, as in previous years, fatigue mitigation continues to be a priority at Cargolux. We will not stop highlighting this critical topic and progress requires collaboration between the company and the pilot group. Your reports are essential for identifying hotspots in our network and enable our representatives in the FSAG to tackle them effectively. Please support their efforts to ensure meaningful outcomes – they depend on a strong reporting culture.
Thank you for your unwavering support during another busy year. We hope you enjoy some well-deserved time with your loved ones during the festive season.
Merry Christmas and Happy Holidays!
Hotel Committee Update – December 2025
As we approach year-end and the Christmas season, we would like to share a brief update on several ongoing topics relevant to Hotel Accommodation.
Hotel Updates:
NLU
Following the riots, crews had been temporarily reassigned to an airport hotel. We are pleased to confirm that we received the approval to return to the city.
UIO
Due to current circumstances, Corporate Security has directed us to an airport hotel.
So far all other airlines that we are in touch with seem to use their regular accommodations within the city. Other risk mitigation strategies such as positioning out/in have not materialized. We will continue to address this topic with Corporate Security.
XMN
Starting on 01JAN we will move to the Andaz Hotel, located closer to the known lively area.
PEK
Also starting 01JAN we will move to the Kerry Hotel (by Shangri La).
We are confident that both moves will be perceived as an improvement.
Surveys for Hotel Changes
A member recently requested that surveys should be used as a basis for potential hotel changes. While surveys can be appealing in theory, in practice they would significantly complicate our work in this specific context.
Using Sofitel DWC as an example:
- What should we ask—move or stay?
- The answer depends entirely on whether the alternative is an improvement or a downgrade.
- If the comparison is with the Intercontinental, how can crew members reliably assess improvement without having inspected both properties?
Moreover, when a survey leads to a result, the Committee must still enter a transparent dialogue with management—taking into account factors such as pricing, billing conditions, long-term contracts, and operational KPIs. A hotel decision is NEVER based on a single dimension or a majority opinion alone!
There is a real risk that surveys could push us into a situation where we are forced to defend or implement changes merely because a (small) majority expressed a preference, without the full operational context.
Our Commitment
We want to reassure all members that our commitment remains firm:
We will continue to do our very best to ensure adequate and suitable crew accommodation worldwide!
All evaluations and recommendations are made with great care, balancing crew comfort, safety, operational feasibility and management constraints.
We hope for your understanding and kindly thank you for your continued trust and collaboration.
The Hotel Committee wishes you Happy Holidays and Merry Christmas
Members Update – December 2025
As part of our ongoing work within the Fatigue Safety Action Group (FSAG) and our commitment to promoting a strong safety culture, we would like to share a useful IFALPA document that provides clear guidance on how to complete effective fatigue reports:
IFALPA Fatigue Reporting Guidance
Fatigue reporting remains one of the most important tools for identifying operational risks and supporting long-term fatigue trend analysis. High-quality reports allow the FSAG and the company to better understand the factors influencing alertness and to implement appropriate mitigations where needed.
This document provides:
- Practical, neutral terminology for describing fatigue-related events,
- Clear examples of the information that helps safety teams analyse reports,
- Guidance on describing causal factors, sleep evaluation, and mitigations,
- A step-by-step overview of what constitutes an effective fatigue report.
We encourage all pilots to review and use this guidance as a helpful reference when submitting future fatigue reports. Consistent, factual, and well-structured reporting strengthens our safety system and benefits all of us.
Thank you for your continued professionalism and support! If you have any questions or would like further clarification, please feel free to reach out.
Members Update – November 2025 (CAO DGR)
We would like to share some information regarding recent events on the above-mentioned topic and our role in it:
Two of our pilot representatives (Oliver Eichorst and Nick Collett) recently joined the IFALPA Dangerous Goods (DG) Committee, attending its yearly committee meeting at BALPA HQ at Heathrow.
The IFALPA DG Committee promotes the safe transport of DG by air and represents IFALPA at major international forums such as the October’s ICAO Assembly in Montreal.
The meeting in London ran over three days, spanning a wide variety of topics, the most relevant to us at Cargolux being the issue of CAO freight:
As we all know, passage aboard Cargolux aircraft carrying CAO DGR’s for leisure travel has been prohibited for some years due to restrictions imposed by ICAO Annex 18. Attempts by ALPL and Cargolux management to resolve this by means of DAC exemption have thus far been without success.
According to ICAO Annex 18 Definition – a ‘passenger aircraft’ is an aircraft that carries any person other than:
– A crew member,
– An operator’s employee in an official capacity,
– An authorized representative of an appropriate national authority,
– A person accompanying a consignment or other cargo
This constitutes the list of people who may be carried aboard a cargo aircraft, according to ICAO Annex 18.
Few states honor this to the letter – most have added other categories of persons who can travel on cargo aircraft carrying CAO. For example – horse grooms returning without horses are not foreseen by the ICAO definition of a cargo aircraft. This provision is provided by a DAC exemption.
IFALPA has, through the ICAO Dangerous Goods Panel, been working for several years to resolve this, to permit additional people to travel on CAO-laden aircraft. Various workarounds have been looked at, but proposals thus far have had mixed reception at ICAO level.
One early proposal was to change the definition of a cargo aircraft to broaden the scope of who could travel on board. This faced opposition as it was seen as attempting ‘regulation through definition’.
The most recent proposal, tabled at the (ICAO Convention) in Montreal in October 2025, was to delete the definitions of passenger and cargo aircraft from Annex 18, and to add new wording that would permit additional persons on board a CAO flight when authorized by the operator and the State of the Operator.
Unfortunately, this latest proposal was also rejected, due to opposition from several ICAO DG Panel members who fear unintended consequences of deletion of the definitions, and that a thorough impact assessment would need to be done.
Despite this setback, IFALPA, through the ICAO DG panel, will continue work to resolve the issue. Confidence was expressed at the meeting in London that this would be eventually successful.
The timing, however, is uncertain, especially due to the slow pace of proceedings at ICAO level. It is unlikely that Annex 18 changes which would lead to a relief in our situation would come into effect before 1st January 2029.
Despite these setbacks, Oli and Nick reported that there was optimism that the ICAO text would eventually be changed for the better. They made valuable connections and were pleased to witness first hand that there is a dedicated, knowledgeable team working towards rectifying not only these issues, but a wide range of DG related safety topics.
Also worth mentioning is the fact that Cargolux is by far not the only operator with a very restrictive aviation authority limiting our well-deserved staff travel benefits. The prominent examples where the authorities have currently allowed additional people on board are the exception.
For us, these dragged developments mean that we are launching a prepared initiative to try to mitigate the restrictions internally by other means.
We will keep you updated as soon as possible and hope to have contributed to a better understanding of the underlying restrictions.
Members Update – October 2025
With this member update we would like provide you with information on the following topics:
- Roster Changes affecting Off Days and/or Vacation
- PBS Working Group
- MedAire Crew Support
Roster Changes affecting Off Days and/or Vacation
It has recently come to our attention that Crew Control has issued roster changes that resulted in crew members being scheduled to return during their A/B Days or Vacation. In these situations, the changes were presented to pilots as an “irreversible act” or a “new reality”, rather than first seeking and obtaining the colleague’s consent. We remind you that, under the CWA, such changes explicitly require the consent of the affected pilot. Implementing them without consent is not in compliance with the agreement and does not have to be accepted.
Every pilot has the contractual right to a CWA-compliant roster. This includes being returned to home base in time for vacation or A/B days, excluding „delayed arrival at home base“ as defined by the CWA.
We would like to stress that these rights apply equally to all colleagues, including those who are new to the company or still within their probation period. No pilot shall be compelled to accept a roster change that contravenes the CWA or that has not been properly discussed and agreed to.
We have raised this matter directly with CPO and we kindly ask you to notify us promptly if such a situation arises in your roster. Please provide details via email to cvboard@alpl.lu.
Your reports are an important contribution to ensure CWA compliance, particularly as we approach the busier season of the year.
PBS Working Group
In the most recent PBS Working Group meeting we have been provided with the statistics of the October roster.
It’s very encouraging to see that overall success for getting “at least one off-day bid” remains strong, well over 90%.
For the first time, we can also provide data on Priority 1 (P1) Off Time Bids:
- Captains: 85% of viable P1 Off Time Bids were granted.
- First Officers: 80% of viable P1 Off Time Bids were granted.
The difference in success rates between Captains and First Officers might be due to our newer colleagues who are still learning the complexities of the PBS system.
Despite these good numbers, we need to highlight a critical issue: 15% of all Off Time Bids were non-viable.
This means those bids had no chance of being granted. We strongly urge everyone to pay closer attention to how you place your Off Day Bids to maximize your success.
The most common reasons for a bid being marked as non-viable include:
- Incorrect Structure: Trying to bid for too many OFF days in a short period (e.g., requesting 7 off-days within a 3-day calendar window).
- Conflict with Pre-allocated Events: Requested OFF Days overlap with pre-allocated Training or Vacation without the necessary waiver being selected.
- Conflict with Assignments: Requested OFF Days overlap with an already pre-assigned trip.
Please also consider that V Days count as your A Days. Therefore, if you have four or more V Days allocated in a roster period, you should not bid for any additional A Days.
Furthermore, the scheduling software currently only approves requests for overlapping Off Days of more than two days into the next roster, if these days close a gap to e.g. already allocated vacation days.
We encourage you to explore the PBS system in detail to take full advantage of its capabilities. To assist you in doing so, a series of tutorial videos is available in the dedicated PBS section of the ALPL website.
Please don’t hesitate to reach out to us for guidance! If you have any questions or would like advice on how to best place a bid, contact us directly at cvboard@alpl.lu.
MedAire Crew Support
We’re glad to hear that the MedAire Crew Support is working well and that the feedback has been excellent!
As a reminder: If you use MedAire Crew Support and are unable to perform your next duty, you must still inform Crew Control as soon as possible. MedAire does not pass this information on to the company.
Also, please note that the Station Information in the Content Locker may contain outdated contact details for medical assistance while on a trip.
Always use the dedicated telephone number printed on the back of your Cargolux badge for MedAire contact. This number was also highlighted in the CPO update on 22.08.2025.
For more details, please check the Content Locker under 15. Health and Safety Information – MedAire Crew Support.
In a second step, MedAire Crew Support will be made available inflight to provide assistance for medical emergencies during a flight. The CPO will communicate full details to all pilots once this important enhancement is established.
Hotel Committee Update – October 2025
Hotels
DWC
As of the 1st of August, we moved to the InterContinental JBR. The hotel is located on the Marina side and should therefore give improved noise protection. Allocation of higher rooms, away from the noise as part of the contract but subject to availability should also mitigate this issue. The new location remains still within walking distance of the beach area. We value your feedback regarding this change.
CGK
Due to security concerns the company was forced react, resulting in another change of crew hotel moving again closer to the airport. Therefore, the Swissotel has been selected as the new crew hotel which started already on 1st of September. The hotel has been inspected and deemed suitable by the Hotel Committee. While it is difficult for us to leave the Shangri-La, we remain confident that the new hotel and the area around will be perceived positively. When the security situation allows, we will consider promoting a move back to the Shangri-La.
Catering
HKG
After a further delay we have a new Catering provider ex HKG since the 15th of September. The Catering Committee as well as available colleagues on layovers had been invited for a tasting. We appreciate to have been included into the menu selection and hope that you appreciate the changes. Needless to point out that as it is a new provider there might be some starting difficulties, therefore we need and appreciate your feedback.
Mug and cutlery
As of August the Cargolux branded cutlery set and mug has been available for collection. Each crew member can collect his/her set from the HQ reception desk or the Moxy Hotel Reception. So far 500 sets have been collected by our colleagues. Cleaning can be done with suitable cleaning wipes before and after use. These wipes have been supplied to all aircraft. We hope you enjoy your new set as it is supposed to reduce waste and to increase the overall experience.
Catering app
This project is still in progress and, according to Travel Services, is expected to go live in Q1 2026. We sincerely hope this will increase the overall catering experience.
Survey
The department of Travel Services launched their yearly catering and hotel survey. We would like to encourage all crew members to participate in this survey as this will give us a better overview of overall satisfaction. A dedicated part on hotels has been added this year. Deadline for completion is 10th of October.
Members Update – September 2025
As the summer season concludes, we hope you had the opportunity to enjoy quality time and a well-deserved vacation with your loved ones. This member update is designed to provide you with important information on two areas:
- PBS
- Possible Ramifications of a Driving Under the Influence (DUI) incident
PBS
We continued to meet with the PBS Working Group and it’s promising to see that the success rate for “at least one off-day bid” granted has stabilized well over 90% for Captains and First Officers. The statistics only considers viable bids and given the fact that still 10% off all recorded bids are non-viable, the perception on the line with some colleagues might be different.
Having said this, we recommend getting in touch with us if you are unsure about how to place a specific bid or simply would like to understand why your bid wasn’t granted. Over the last few months, together with crew planning we were able to improve the bidding success for some colleague who approached us or even identified minor technical issues within the software that will be corrected. Without their feedback we would not have been able to do so.
Thus, if you have questions concerning the PBS don’t hesitate to get in touch with us via cvboard@alpl.lu.
Possible Ramifications of a Driving Under the Influence (DUI) incident
A warm summer evening, nice company, good music and a few drinks can be the recipe for trouble if you decide to drive home with your own car.
Regardless of whether it occurs during private time, such an event poses significant and complex challenges for a pilot holding an EASA license. It is not an isolated legal matter but a fundamental issue that touches upon a pilot’s integrity, professional judgment, and aeromedical fitness.
The incident can trigger mandatory reporting obligations to the pilot’s licensing authority and lead to a re-assessment of their medical certificate. The aeromedical assessment is a central part of this challenge, as a DUI is treated as a potential symptom of an underlying medical condition. It can trigger a detailed review of a pilot’s overall fitness to fly by an Aero-Medical Examiner (AME).
Beyond the medical certificate, a DUI conviction can have immediate and severe professional consequences by impacting a pilot’s ability to hold an airport ID card. Many aviation security programs include a list of “disqualifying convictions” that can prevent an individual from passing a mandatory background check and gaining the necessary airside access required to perform their duties. These convictions are selected based on criteria that include integrity, trustworthiness, and susceptibility to coercion. This means a pilot could technically hold a valid EASA medical certificate and a pilot license but be rendered professionally unemployable if they are unable to obtain or maintain their airport ID card.
The risk isn’t worth it – always take a taxi!
Hotel Committee Update – June 2025
We are pleased to share the latest developments from the Hotel Committee:
Catering:
Catering App Development:
The Catering App project is steadily progressing. A key challenge at present is integrating Etravel into the platform, which has introduced additional technical complexity. While we recognize the intent to enable broad participation, we continue to advocate for prioritizing crew members due to the high level of usage. Although not yet resolved, it is encouraging to see this issue receiving active attention.
Catering Tasting – July:
We are happy to be invited again for the upcoming Catering tasting at LUX Catering to give recommendations for the winter season.
Additionally, it is now common practice for Committee members—or in their absence, flight crew members on layovers—to participate in tastings at outstations. This is a much-appreciated step toward incorporating crew feedback and improving the overall catering experience.
A positive impact from this collaboration is very well observable.
Further stations for an upcoming Catering review are: XMN, HSV, DWC, SIN and ANC.
Aircraft Compartments:
A project will also commence in coming months to review the compartment structure in both, the 747-400 and 8F. The Catering team is currently looking at options to build in a box system, allowing caterer to place individual catering items into designated compartments. This will assist to reduce the usage of single use plastic and the extensive use of carton packaging.
Catering Audits:
You will see more often now that the team from Travel Services will come onboard arriving flights in LUX to evaluate the remaining load of catering and beverage to assess the situation from various uplift stations. Feel free to have a quick chat with them about your catering experience on your flight. This will help them to have firsthand feedback on the catering quality and improve the quality and variety during the menu reviews.
HKG:
The new catering provider has been confirmed and we expect service to commence as of AUG. This comes after the resolution of several internal roadblocks, primarily around data protection regulations and legal agreements. We appreciate everyone’s patience during this lengthy process.
Cutlery and mugs:
It was originally planned to provide crews with personalized cutlery and mug sets for both sustainability and comfort. Unfortunately, a printing error delayed delivery—while unintentionally entertaining, “Cargoluq” was not quite the branding we had in mind, except maybe as a „Collector’s edition“😉. A corrected version is on the way and will be delivered shortly. You will be informed about where and how to pick up your set in due time.
Hotels:
DWC:
Effective 01 August, crew accommodation will move to the InterContinental JBR. We hope that the location offers improved noise protection while staying in the lively and affluent JBR area and maintaining an adequate level of comfort for our crews.
IAH:
A noticeable price increase at our current IAH accommodation has triggered a required market comparison.
While cost assessments are underway, we are mindful of feedback indicating a strong crew preference for the Woodlands. A hotel inspection trip is being arranged to evaluate alternatives. We remain confident that our final recommendation will be well-aligned with crew needs.
HSV:
Following recent renovations at the Westin HSV, Travel Services has requested your feedback on the updated experience. Please share your impressions to help us assess whether the hotel continues to meet our standards for sutability and comfort.
DFW:
Due to extensive and unforeseen additional construction taking place at our current contracted crew hotel, the Westin Galleria, we moved back to the Renaissance hotel until further notice. We are aware of the fact that crew perception of the Westin was not ideal and consider recommending contracting the Renaissance hotel yet again.
NBO:
Our collegues from Cargolux Italia have kindly inspected the „Argyle Grand Hotel“ in Nairobi. The suitability was confirmed, the move commenced and it was agreed that the hotel will also be used for CV crew members having layovers in Nairobi.
The location of the „Argyle“ constitutes a compromise of not being an airport hotel while a move to the downtown area is still impossible due to security risks.
Travel:
MyIDtravel
We are happy to announce, that Air Serbia will be included into MyIDtravel as of the 20th of July.
For any additional feedback or to submit your reports, please contact us at cvhotels@alpl.lu.
With kind regards,
Your Hotel Committee
Members Update – June 2025
Following the election of the new CLX Divisional Board in May, we held our first Board Meeting to welcome the new members, allocate responsibilities, and discuss ongoing key topics. Below are the highlights and important reminders for you:
- PBS Working Group: Progress & Key Insights
- Additional Fatigue Reporting Forms – Every Report Counts
- ECA Defensive Flying Checklist
- Demonstration on 28 June 2025
PBS Working Group: Progress & Key Insights
Our ongoing work in the PBS Working Group continues to give us valuable insight:
- Success rate is on an upward trend (at least one Off Day Bid granted).
- Some small software bugs were identified and resolved in-house, based on your feedback to us or directly to Crew Planning.
- Still, roughly 10% of all bids remain non-viable. Please ensure your bids do not conflict with pre-allocated trips, vacation, or ground duties. Make use of dedicated waivers as necessary.
- Bid Priority Levels are commonly misunderstood. As explained in our tutorial videos, which you can watch on the ALPL website in the dedicated “PBS” section, the software ranks bids by priority:
- A P1 bid has higher priority than P2, P3, or P4 bids.
- Lower priority bids are not alternatives to P1 bids with the same priority as P1 – they are processed by the software with a lower priority.
- Often, P1, P2, and P3 bids can be combined into a single, well-structured P1 bid, which greatly improves your success chances.
- Always reorder your bids by importance – put your most important one as P1, and avoid gaps between e.g. your Off Day bids and your Standing bids.
- Based on the gathered information, we will prepare a new video to address common misunderstandings and provide guidance on optimizing your bidding strategy.
Additional Fatigue Reporting Forms – Every Report Counts
We would like to remind every colleague of the importance of filing Fatigue Reports.
- The main Fatigue Report shall be used if you ask for more rest or if you experience any level of fatigue during the rotation.
- The additional Top of Descent Report should be used ideally on every flight to report self-assessed fatigue level by using the KSS scale from 1-9.
- The additional Controlled Rest Report should be used whenever you took a nap on the flight deck to mitigate fatigue. In such case, also submit a Fatigue Report.
It is important to know that every crew member should submit their own individual Fatigue Report and not on behalf of the whole crew.
These reports are critical for identifying fatigue hotspots and extremely important in supporting our FSAG Representatives when discussing and pushing for meaningful mitigations.
Furthermore, this is a quick and effective way to provide feedback to Cargolux and helps the ASD gather valuable fatigue data across the network.
ECA Defensive Flying Checklist
Due to “more flights, tighter schedules and fewer buffers“ within the industry, the European Cockpit Association has published a checklist that can be used by commercial pilots as a guideline for navigating through this challenge and we believe it is a useful tool. Please find the link below:

Demonstration on 28 June 2025
We encourage all members to join the LCGB and OGBL demonstration to voice our concerns regarding the current government policies:
- Location: Luxembourg City
- Time: 11:00 AM
- Let us stand together – loud, peaceful, and determined!

Your presence matters. Let’s show unity and strength!
Cargolux Divisional Assembly 2025 – Screencast
A recording of the Divisional Assembly 2025 is available.
We encourage everyone, who was not able to attend the assembly on 07 May 2025 to watch this screencast. The main agenda items in this assembly were:
- Summary of the Division´ s activities including future challenges
- Forecasted financial plan for the year
- Election of a new Divisional Board
- Miscellaneous
