The layovers in CGO have commenced a few days ago and meanwhile it became obvious that the reality does not reflect what has been communicated to us as Pilot Representatives and to all pilots in the latest Flight Crew Advisory. Many colleagues have already filed a report mentioning in particular the following deficiencies:
- Significant waiting times of up to 3 hours for the immigration process
- PCR testing of a crew member who recovered from COVID-19 already in 2020
- Medical interrogation via Google Translate, subject to potential translation errors
- Lack of a procedure in case somebody is tested positive
- Significantly reduced rest quality due to high temperature in the room and unreliable times for room service and empty minibar
The mismatch between what has been communicated from Management and what actually happens in reality is unprecedented and unacceptable.
We urge you to continue filing Voyage and Air Safety Reports and to report it to the company. Please also send a copy of these reports to cvboard@alpl.lu.
