Whilst this has been a busy start to 2019 as we engage with many items, we are pleased that the Peer Support Program (PSP) at Cargolux has been implemented ahead of the regulatory requirement of August 2020. As pilot representatives we initiated the process within Cargolux and have been involved from the beginning internally and at many external forums together with European Cockpit Association (ECA).
The PSP is there to support all crew members in case of any issues that may be perceived as stressful either from flight operations or personal issues.
One key element is that this program is independent of Cargolux operations where the support is activated solely by you through Stiftung Mayday. This ensure confidentiality when you require support, it is only one phone call away where you will be directed to a Peer either from one of six (6) Cargolux trained peers or someone independent from Cargolux altogether.
Over the past 12 months there has been regular communications outlining what PSP is and how it there to support you. In order to facilitate a better understanding a new folder in the Content Locker on our iPads has been opened (folder 23. Pilot Peer Support) with all relevant documents including FAQ’s that may assist you on how PSP works.
Please take the time to review this information and if you have any questions please contact safety@alpl.lu or Gunnar Steinhardt
If you require peer support, please call the Stiftung Mayday hotline so that your call is handled in a timely manner even if you wish to discuss with one of our internal Peers.
