We still are receiving reports from our members about issues with crew hotels at certain stations. The problems encountered remain the same; the company unilaterally changes contracts with hotels while completely bypassing the Hotel Committee.
Several times members reported that they were camped out in airport hotels, unable to get a decent uninterrupted preflight rest due to high noise levels or inadequate services (i.e. no possibility of room-service during night time). In some instances, crews were even refused a room after a flight delay.
In the past we brought the subject to the attention of the CEO, who pledged to resolve these problems, but it seems that nothing has changed yet.
Be aware that flight safety must not be compromised at any stage by such grievances! Therefore, we would like to remind everybody that reporting for duty well rested is the obligation of each crewmember. Please refer to OM-A, Chapter 6, Section 1 for more detailed information.
If a pilot is unable to obtain sufficient preflight rest it is his or her responsibility to put in place fatigue mitigating measures, that may include but are not limited to:
- Delaying the flight to a later departure time to obtain sufficient rest
- If necessary, in coordination with Crew Control, change accommodation to a quieter neighborhood that offers adequate facilities such as window blinds and late-night room service
- If the crewmember has to use the company credit card it is necessary to file a Voyage Report on top of the mandatory Fatigue Report.
Should you require some additional rest in order to be fit for your next duty or series of duties, please notify Crew Control, Dispatch and the local station about your decision. Also file a proactive Fatigue Report and Air Safety Report if needed! Click here for additional guidance on how to write a proactive Fatigue Report.
We also ask you to forward these reports to the Hotel Committee at cvhotels@alpl.lu. Remember, if you are unsure how to proceed, do not hesitate to contact your ALPL Board for assistance at cvboard@alpl.lu.
In the meanwhile, we continue trying to resolve these issues.
