As we approach year-end and the Christmas season, we would like to share a brief update on several ongoing topics relevant to Hotel Accommodation.
Hotel Updates:
NLU
Following the riots, crews had been temporarily reassigned to an airport hotel. We are pleased to confirm that we received the approval to return to the city.
UIO
Due to current circumstances, Corporate Security has directed us to an airport hotel.
So far all other airlines that we are in touch with seem to use their regular accommodations within the city. Other risk mitigation strategies such as positioning out/in have not materialized. We will continue to address this topic with Corporate Security.
XMN
Starting on 01JAN we will move to the Andaz Hotel, located closer to the known lively area.
PEK
Also starting 01JAN we will move to the Kerry Hotel (by Shangri La).
We are confident that both moves will be perceived as an improvement.
Surveys for Hotel Changes
A member recently requested that surveys should be used as a basis for potential hotel changes. While surveys can be appealing in theory, in practice they would significantly complicate our work in this specific context.
Using Sofitel DWC as an example:
- What should we ask—move or stay?
- The answer depends entirely on whether the alternative is an improvement or a downgrade.
- If the comparison is with the Intercontinental, how can crew members reliably assess improvement without having inspected both properties?
Moreover, when a survey leads to a result, the Committee must still enter a transparent dialogue with management—taking into account factors such as pricing, billing conditions, long-term contracts, and operational KPIs. A hotel decision is NEVER based on a single dimension or a majority opinion alone!
There is a real risk that surveys could push us into a situation where we are forced to defend or implement changes merely because a (small) majority expressed a preference, without the full operational context.
Our Commitment
We want to reassure all members that our commitment remains firm:
We will continue to do our very best to ensure adequate and suitable crew accommodation worldwide!
All evaluations and recommendations are made with great care, balancing crew comfort, safety, operational feasibility and management constraints.
We hope for your understanding and kindly thank you for your continued trust and collaboration.
The Hotel Committee wishes you Happy Holidays and Merry Christmas
