2021 is coming to an end and the Hotel Committee would like to take this opportunity to give a little update on the latest hotel related developments.
VCP
Our former crew hotel, the „Royal Palm Towers“, has been sold to a new owner. Therefore, a return, offering the same flexibility as before the move, has become impossible. After careful evaluation and the inspection of several hotels, the hotel committee recommended to stay at the „Royal Palm Plaza Resort“. We are glad that the recommendation has been followed and a new contract was signed.
OVB
As Christmas Season has started, we just would like to bring to your attention the dedicated work and service the Marriott staff in OVB is providing. As the general situation is still difficult for the people over there, please consider possible gratuities via the tipping box in front of our breakfast/evening lounge on the second floor.
ANC
With the upcoming end of the year, our contract expires at the current crew hotel, the Sheraton Anchorage Hotel and Spa. This requires a mandatory tender process and we were confident that we could either move back to the Cpt. Cook or the Marriott hotel. Unfortunately, both hotels were not interested in hosting more flight crews, therefore the Sheraton Anchorage hotel remains our best option for 2022, thus we ask you to keep this in mind when dealing with potential problems while you are there.
MIA
The hotel rebranded from „Conrad“ to „AKA“ hotel. Everything else should remain unchanged and we hope that the quality of rest as well as the level of service continue to meet your needs.
Hotel bookings in general
More and more often hotel bookings in the US are not done in a correct or timely manner, resulting in crew members having to wait for room allocation or being sent away to different hotels for their rest. This problem existed already before COVID and reappeared with hotel occupancies reaching higher levels again. This undesirable trend is becoming one of our main issues and in order to address this we kindly ask you to persistently report any of these deficiencies (even quickly resolved name changes at check in or inconvenient, not to mention waiting times) via a Voyage Report and provide a copy of the report to cvhotels@alpl.lu
This will help us to reveal any institutional short-comings and have them rectified rather than expecting the hotels to struggle on a daily basis to allocate rooms.
To summarize 2021 the Hotel Committee experienced management’s goodwill in cooperation with hotel related topics. We hope to being able to continue this collaboration in 2022 to provide you an adequate accommodation for your well-deserved rest.
We wish you Happy Holidays and a Happy New Year!
