Below you will find a short update on hotels at various destinations.
ANC
The feedbacks that we receive from the crews on the Alyeska resort Girdwood remain mainly positive. The challenge remains nutrition. We have discussed this issue with management and in order to avoid any confusion we would like to summarize what has been agreed on.
If there are any discrepancies to the below mentioned agreements, please file a VR and send a copy to cvhotels@alpl.lu
We have brought up the issue of the high and additional cost of delivery fees if a pilot decides to have breakfast as room service. Senior Management has agreed that they will absorb this fee. The daily allowance that was offered whilst at the Sheraton has nottransferred to Alyeska.
Senior Management has agreed that every crew member arriving at the hotel will receive a snack box to help crew members through the local night hours when there are no possibilities to obtain any nutrition. Furthermore, the food boxes in the hotel, prepared for the early departures should contain an additional bagel.
The combination of these measures should mitigate the nutrition issues to an acceptable level.
As always, for any shortcomings at this or any destination please file a Voyage Report. This is the only way we are able to correct any deficiencies.
One remaining potential problem could be the reception´s inflexibility to issue additional breakfast vouchers in case of a delay.
LAX
Due to rising COVID numbers in the area management has decided to move crews to a different county with lower infection rates. The hotel that was chosen will be the Hyatt Regency Westlake in Ventura county. The hotel committee again did not have the chance to inspect the hotel for suitability, therefore we have to ask you again for thorough feedback as soon as layovers commence there. This will enable us to help organize any improvements regarding any deficiencies in that hotel or indicate to us the urgency to find a suitable alternative accommodation if the hotel turns out to be unacceptable.
JFK
We received reports about the reception not being staffed during night hours. As we check in and out during all times of the day it is important that this is possible without delays. Please report any such occurrences so that it can be addressed properly.
DXB
When this Hotel Committee update was published initially on 14 December 2020 we stated that the requirement to stay in the hotel in DWC during a layover was lifted.
Despite having sought clarification and asked various sources to clarify that status, we received conflicting information in this context and our statement was wrong.
Meanwhile, it has been confirmed by the responsible authorities that for crew members indeed it is still required to stay within the premises of the hotel in DWC whilst on a layover.
Thanks again for your support, the copy of reports and feedbacks that we have received so far. This helps us to identify the most urgent problems requiring our attention and it gives us adequate reasoning when addressing these items with management.
