Members Update on Hotels

by Cargolux Hotel Committee
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Thank you to all of you who are filing the Voyage Reports (VR) on the deficiencies in some of the hotels we are currently staying at. As the Hotel Committee we estimate that 80% of all VR are directly dealing with hotel issues. This is quite an alarming statistic as 3 years ago we might have received one or 2 a month. Sadly, the reasons for the increase is self-evident; The company no longer grants the Hotel Committee members the responsibility to ensure hotels are up to the required standard. Instead, management look at this as a cost item and not as a vital link of the “Safety Chain” that allows us to do our jobs correctly.

Hotels are an intricate part of ensuring we as pilots are well rested before duties. The important components of being rested are being able to control the temperature, lighting and that the noise is managed so that sleep is not disturbed. Other elements such as security and access to nutrition are also part of choosing hotels.

Please click here to see the full list of criteria, which now also is part of the CWA 2020-2022 and must be respected by the company when selecting hotels. If you observe any deficiencies  according to this list, please file a VR. 

In the Secure Content Locker of our iPads, Section 7, the Station Information of approved hotels should have been updated with the hotel benefits. In our regular meetings with management the Hotel Committee has urged that this data is up to date. If you see deficiencies/errors or omissions, please file a VR.

Generally, you will see that there a very few hotels situated at or in the vicinity of airports for one very obvious reason, noise. Exceptions are due to security reasons e.g. currently in HKG. If you are confronted with a last-minute change and sent to an airport hotel, please enforce the guidelines and politely ask to be taken to our normal hotel or a similar standard away from the airport.

The company has also tried to move crews to new hotels in a couple of destinations like KUL without any consultation of the Hotel Committee, which in our opinion is a violation of the Hotel Policy and also has been communicated to management as such. The Hotel Committee is currently trying to remedy these errors to ensure the hotels are up to standard.

As already communicated by your ALPL Cargolux Divisional Board, always apply a very high and professional standard when determining your capability to safely operate your next duty or series of duties!  A high quality of rest in our hotels definitely is a prerequisite for that! 

Again, if there are any deficiencies please send a VR via the iQSMS and also send a copy to cvhotels@alpl.lu. We as Hotel Committee cannot track problematic issues or make changes at hotels without having knowledge of your report. Thank you for your cooperation!

Please click here to read about updates in regard to some of our hotels.