The Hotel Committee would like to share the following information:
General
In the last CPO update, Travel Services as well as the Hotel Committee were thanked for their efforts and collaboration, which was well received.
We would like to take the opportunity to also express our appreciation for the cooperation and efforts undertaken by Travel Services and CPO to ensure adequate accommodation is provided and catering standards are improved.
Furthermore we see improvements and efforts undertaken in respect to our travel rights. DWC has lifted most of their restrictions allowing us to travel to and through Dubai now. Unfortunately, for the time being the CAO restriction still applies. Also, flights between DWC and China and to the US are not possible. In addition to that, Travel Services is also working on improving My-ID travel. The latest improvement was to also allow Travel Partners. Further details can be found on the Cargolux Intranet page.
Having a mutual understanding of each other’s needs and a transparent process to find viable solutions contributes to a trustful and efficient relationship. As we see this as a success story we hope to be able to expand this way of collaboration to other areas within the company for the benefit of all of us.
Breakfast in the US
We are aware of the fact that having an adequate breakfast can be a challenge in various stations in the US. We apologize for the inconvenience and rest assured that we try to resolve the deficiencies as soon as they surface with the help of travel services. Unfortunately some hotels keep changing their procedures without notice which makes it important that you notify us via a copy of your filed Voyage Report whenever you experience such a deficiency.
LAX
So far we received mainly positive feedback on the move to Marina del Rey, however, one justified aspect of criticism was an insufficient quality of the breakfast buffet. We are happy to inform you that as of now you should receive a breakfast voucher, which, in addition to the provided buffet, entitles you to have an Omelette, one fresh Orange Juice and a fruit bowl. We hope that this helps to mitigate the reported short comming.
UBER green
As already published in the CPO update from 10APR2024 it was requested to use „UBER green“. The Hotel Committee would like to promote the idea and encourage you to use it whenever the potential additional waiting times are acceptable to you.
Although it might seem exaggerated, sustainability is an increasing requirement and as the percentage of carbon free transfers is registered, it comes with a positive impact.
We also made an enquiry regarding potential insufficient accident insurance by Uber. We received the response that Cargolux has it’s own accident insurance for employees on duty thus providing the full coverage.
Meanwhile please provide us with feedback and copies of your reports to cvcatering@alpl.lu and cvhotels@alpl.lu.
