We are seeing that our standards in Hotels are being challenged especially in Europe.
This also seems to be in cases whereby we have a charter to a destination and so the Hotel Committee is simple bypassed in any consultation and a hotel that is not up to the standards of supplying quality rest is being provided for your use.
If you experience this, please use a Voyage Report (VR) via the iQSMS application. Send the copy of the VR to cvhotels@alpl.lu
If you have experienced degraded rest due to the hotel conditions please file a Fatigue Report and Air Safety Report if needed. Please forward these reports also to the Hotel Committee at cvhotels@alpl.lu.
